FAQs

Do you make cardboard / corrugated packaging?

Our specialty is folding cartons. However, we can produce a variety of packaging in fine flute board for lightweight products. Please ask our sales/CSR team for more assistance and information on the various paperboard materials.

What is your minimum order quantity?

Our minimum order quantity is 1,000 cartons.

How does the box design process work?

Each box starts at the structural design stage. This consists of determining the carton’s dimensions (L x W x H), style, and paperboard material. With this information, our design team can create samples of the structure and send them to the customer for approval. The customer may also supply a sample of their product so our design team can build a carton around it.

Once the structure is approved, we can start designing the artwork that will be printed on your cartons. You may provide us with any existing art, logos, colours, or work with our art team to create a new design. Once we’ve prepared the files for our offset litho press, we will send you a proof for approval.

How much can I expect to spend on my first order?

Your first order will include the price of the cartons, the one-time purchase of your steel rule die, and a file prep and output proof charge. If your second order is the same art and size as your previous order, you’ll only be paying for the cartons.

What is a die and do I need one?

A steel rule die is tooling used during the die cutting process to cut your sheets into the shape of your box. Think of it as a giant cookie cutter. Our customers own their die once it’s purchased at the start of their first order. They’re maintained by Ingersoll Paper Box for the duration of your time with us.

What do I need to provide for your team to get a quote?

Carton dimensions: any drawings/CAD files of the carton, if possible.

Printing specifications: this includes the number of colours, coating, extra add-ons such as foil stamping or embossing. You can supply our art team with proof-ready art.

Order quantities: let us know how many cartons you’ll need, or if you would like a quote for various quantities.

Delivery information: provide your ship-to location and any special delivery requirements.

How long does production take from the time of my purchase order to delivery?

Our lead times can vary depending on the time of year, seasonal demands, and other various market/industry factors. On average, our lead times are between 4 to 6 weeks from the time artwork is approved.